Tronixinfo privacy policy states the personal data it collects from users and how and where it is used.

Who we are

Tronixinfo is a leading Tech company in India, headquartered in Ahmedabad, Gujarat. We find it to be our privilege that by reading this content you have chosen us as your development company housing 20+ IT professionals.

While you access our website, we commit to delivering the best experience and sharing materials that might be of your interest. Along with that, we simplify appearing questions, ensure uninterrupted functioning of the site, and make sure it does not interrupt you. And this will only be possible with your cooperation to contribute through data sharing.

We acknowledge the fact that personal data and its privacy is of utmost importance and we take it very seriously. To ensure data security, we have created this privacy policy. Here, we have curated and mentioned every minute detail showcasing our work with your data.

WHAT PERSONAL DATA DO WE COLLECT

Tronixinfo collects data and information to deliver feedback directly to you considering our service. You will provide this data to us when you mention it in the Contact us form, Contact form, QLEAN download, Office 365 migration calculator, and Ask Author forms to contact us for any support or comments on our articles. Also, we get a few data through cookies and other technologies like error reports or from the active software on your device.

Additionally, we even collect data from third parties. Although note that the data obtained from third sources stays protected in the same manner and practices as described in this policy. This also includes any additional restrictions imposed through the data source. However, the third-party sources may or may not change over some time. Currently, these sources include the following:

• Service providers that detect location consider IP addresses for customizing certain products to your location.
• Co-branded services with which you partner or engage for joint marketing activities.
• Sources that are available publicly like open government databases or similar kinds of data available in the public domain.
• You have options to accept or decline the data or information we collect when asked. By declining permission for the data that is required to deliver a service, feature, or feedback, you will not be able to further use that service or feature or receive feedback.

The data we collect comprises the following.

Name and contact data: This includes your first & last name, the email address you mention, phone number, work phone number, company name, and other such contact information.

Demographic data:This includes all the data we collect about you and your company. Such as your company’s address, location, country, spoken language, and area of interest.

Website data: It comprises information on how you interacted within our site which includes the following:

• We collect data on visitor behavior patterns i.e. the website page you visit along with the time you spend there.
• Next, we collect configuration data. Here, we collect data about the network you use to connect to our website. It includes your IP address.
• The Error reports and performance data showcase problems you experience with our services. This data enables us to diagnose and resolve problems. These Error reports depend on your browsing environment, settings, the severity of the problem, software details, or the hardware related to the error. Also, the files’ contents you were using at the time of the error occurring, & the data about other software on your device.
• Troubleshooting and Help Data. At any instance of Tronixinfo engaged in troubleshooting & help, we gather your data including your hardware, software, & other incident-related details. So, this data can include contact data, chat content, and other communication data of yours with our company. Also, the data on machine condition and application at the time of fault and diagnostics, registry, and system data on software installations and hardware configurations.

The site of Tronixinfo is not planned nor meant for children or private individuals and we do not knowingly collect data about them. So the parents can appeal to cancel the consent previously made. And also choose to review, edit or request the deletion of their children’s personal information.

Also, we may gather information or data from third-party sources. But who only passes your details to us with your agreement, or from publicly available sources.

WHY WE COLLECT PERSONAL DATA

Tronixinfo collects only the data which is required. Mainly, the reasons why Tronixinfo collects your data are for communication, promotional communication, advertisements, analyzing website visitors statistics, technical website, troubleshooting, and improving website user experience.

While executing these purposes, we intend to tell you about any issues you have asked us to inform. Or to contact you when and if needed for obtaining or providing additional information. To ensure our records are correct and to verify regularly that you stay happy and satisfied with our service. However, we can guarantee you that we do not lend or trend email lists or any other such data with other businesses and organizations.

Despite all that, we make sure that there are no data leaks through our developed technological and procedural safeguards. For instance, every information and data we collect from you is stored in a highly secured database. It comprises information like name, email address, phone number, company name, and more.

In addition, you can opt for email subscriptions and choose for receiving promotional communication from Tronixinfo through email, SMS, or phone.

COOKIES AND OTHER TECHNOLOGIES

Tronixinfo uses cookies (small text files placed on your device) and other similar technologies to provide online services. Often, the text included in the cookie comprises a string of numbers and letters that specifically and uniquely identify your computer. However, at times it may consist of other information as well.

We use cookies and such technologies for many purposes which include the following:

• For Security – With cookies, we can catch fraud and abuse prevailing on our site and services.
• Storing information you provide on the website – Once you provide us with your information, we store it in the form of a cookie to remember the information you have added.

HOW WE SECURE YOUR DATA

We use a variety of security technologies and procedures to help protect your data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.

FOR HOW LONG THE DATA WILL BE STORED

Tronixinfo can retain personal data for any prolonged time required to cater to your requested services, for other required purposes like complying with legal obligations and enforcing agreements. As these needs can differ for different data types as well as the retention period may also vary.

Below are the norms that define the retention period:

• The personal data of a sensitive kind?: If yes, an abbreviated retention time will be suitable amounting up to five years.
• Is Tronixinfo subject to a legal, contractual, or similar obligation to retain the data?: Instances may include necessary data retention laws in the applicable jurisdiction, orders to conserve data relevant to an investigation, or data that must be kept for litigation purposes.

HOW TO CONTACT US

If there is anything concerning the privacy policy, you can share your concerns through email at: inquiry@tronixinfo.com. And we will reach out to you within 30-days of your request.